Are you a new business looking for service support? Worried about keeping up once business takes off?
We can assist you!
We cover all aspects of Servicing and Customer support, we can provide;
- Remote assistance & Setups
- Preventative Maintenance
- Applications Support
- Breakdown support (with agreed to response times)
- Safety Testing (ASNZ3551 & ASNZ3760)
- After hours support ( by phone and on-site)
- Warehousing (Parts & Product storage with online inventory)
Working along side your existing service team, DTS can assist you with providing service support to your customers throughout Australia & New Zealand at a fraction of the cost of employing more staff. We can;
- Provide Backup support for existing engineers
- Look after certain aspects of support, allowing your engineers to focus on the important jobs.
- Adjust our service records & Work methods to suite your requirements.
- Provide all services listed in the Start-up companies list.
Our job at DTS is to make servicing simple for our customers & clients. Taking problematic situations and ensuring the best outcome is achieved, leaving the customer and our client happy. Our continued success is dependent on meeting the needs of our customers and clients.
Our engineers communicate directly with their designated customers & clients, eliminating the annoying holdups that increase the down time of your instrument/product(s).